As part of our commercial activity, SYCLOPE Electronique is required to process information about you. For example, by browsing our website or our mobile and digital applications, by filling out a newsletter subscription form, by clicking on an advertising link that we present to you, you transmit information to us, some of which may identify you (“personal data”).
This Privacy Policy tells you how we collect and process your Personal Data. We encourage you to read it carefully.
Privacy Policy
1. INTRODUCTION
IMPORTANT
We only use your personal data in the cases provided for by the regulations in force:
- To fulfill a contract we have with you, and/or
- To comply with a legal obligation, and/or
- Your consent to the use of your data, and/or
- The existence of a legitimate interest in using your data. Legitimate interest is a set of commercial or business reasons that justify the use of your data by SYCLOPE Electronique
If you have any questions about this document, you can contact SYCLOPE Electronique’s Data Protection Officer.
2. WHO IS THE CONTROLLER OF THE PROCESSING OPERATIONS MENTIONED IN THIS DOCUMENT?
The person responsible for the processing mentioned in this document is SYCLOPE Electronique, registered in the Pau Trade and Companies Register under the number RCS PAU B 383 612 009, whose head office is located at Rue du Bruscos, 64230 SAUVAGNON, France.
SYCLOPE Electronique’s Data Protection Officer is Mr. Jean-Michel Velay, Chief Operating Officer.
3. WHAT DATA DO WE COLLECT ABOUT YOU AND UNDER WHAT CIRCUMSTANCES DO WE COLLECT IT?
3.1 The data you provide directly to us
During the various contacts we have with you, you may be asked to communicate information about yourself. They are collected in particular when you register for a newsletter, create an account on our site and application or access any other offer or service.
This data includes your e-mail address and any other information you wish to share with us.
3.2 The data we collect during our business relationship
The data we collect during our business relationship with you includes the following:
- Your participation in promotional offers, events
- Requests you have made, for example, regarding the performance of our services
3.3 The data we collect automatically
Each time you visit our sites and applications, we collect information about your connection and navigation. Various technologies may be used to collect this data. The main one is the cookie.
- Data collected through cookies
A cookie is a text file deposited when you visit a website, an application or an online advertisement and stored in a specific space on the hard disk of your computer or mobile device. Cookies are managed by your Internet browser and only the issuer of a cookie can decide to read or modify the information contained in it.
A cookie has a limited validity period. It is deposited and stored on your terminal in compliance with applicable legislation and subject to the choices you have made and which you can modify at any time, under the conditions specified in Article 9 below.
A cookie does not identify you personally. It allows its issuer to recognize your terminal and to collect a certain amount of information relating to the navigation made from this terminal.
Cookies have several functions, such as allowing you to navigate efficiently on a site or an application, remembering your choices, the goods and services you wish to purchase, offering you relevant advertising content according to your interests expressed during your navigation. You can find more information on cookies on the following sites:
www.cnil.fr
www.allaboutcookies.org
www.aboutcookies.org
www.youronlinechoices.eu
The cookies deposited by SYCLOPE Electronique, subject to your choices, give us access to the following information:
- Identifiers of the equipment you use (IP address of your computer, Android ID, Apple ID, etc.),
- Type of operating system used by your terminal (Microsoft Windows, Apple Os, Linux, Unix, BeOS, etc.),
- Type and version of browser software used by your device (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
- Dates and times of connection to our services,
- Address of the Internet page from which you came (“referrer”),
- Browsing data on our services, content viewed.
- Data collected by standard Internet technologies
We may also use standard Internet technologies, such as scripts, pixels and redirects. Scripts (sometimes called tags), written in javascript, are programs that run in your browser and perform various actions, such as sending information to our servers. Scripts are also capable of creating pixels. Pixels (sometimes called transparent GIFs, clear GIFs, or web bugs) are lines of code that display a graphic image (usually invisible) on a web page or in an email. Redirects make a web page available under multiple page addresses (URLs). When a browser opens a redirect URL, a page with a different URL is opened.
The purpose of these technologies is to enhance your experience on our sites and applications, including providing you with content customized to your interests. For example, when a user clicks a share button on an article, a script creates a pixel that tracks the share. This allows us to see the total number of shares of an article, and we can rank the most shared articles.
These technologies give us access to the following information:
- Information about your use of our sites and applications
- Information about the presence of cookies on your terminal, the time and date of a page consultation, and a description of the page where the web beacon is placed
- Information on whether you read the e-mails we send you, and on the clicks you make on the links contained in these e-mails.
Our sites and applications may also include third-party scripts, pixels and redirects. These technologies allow third party service providers to collect certain information such as your browser type, and the web page that redirected you to our websites. These third party service providers process the information they collect for auditing, research, and reporting information about our sites and applications and the advertisements viewed on them. We do not share your identifying information with these third parties in connection with their use of these technologies.
- Data from Mobile Devices
Some mobile devices, depending on the features you have enabled (e.g., “Push” or “Geolocation”) when you download one of our applications, send information including: your phone model, operating system version, connectivity type, and the name and version of the application you are using.
This data, which is necessary for the proper functioning of the mobile applications that we publish, is automatically processed by our servers and those of some of our partners (in particular AT Internet, SmartAdServer) in order to provide you with a service and advertisements adapted to the technical characteristics of your device and to measure the audience of our application.
In addition, if you have accepted this feature when downloading our applications, we are able to identify the physical location of your device (geolocation), in particular to inform you about content or offers that we think are relevant to your expectations or interests or to improve your experience on our mobile applications. In accordance with applicable law, geolocation features can be disabled at any time in your device’s system settings.
3.4 The data we assume
By combining the data we have about you with general, anonymous statistical information, we may be able to make assumptions about the content and services that are likely to suit your tastes or uses.
3.5 Data on minors
In principle, our products and services are intended for persons of legal age who are capable of entering into contractual obligations.
Users who are minors must obtain the consent of their legal guardians prior to the communication of personal data concerning them.
For registration on our site and for some of our online services (e.g. newsletter), the age of 16 is accepted.
An Internet user under 18 years of age at the time of publication or creation of an online account has a specific right to the deletion of data concerning him. For any information, please contact SYCLOPE Electronique’s data protection officer (email address syclope@syclope.fr).
3.6 Third party data
Before offering a service or other product that we market to a third party, you must ensure that the person concerned agrees that their personal data, including their postal address, may be communicated to us.
3.7 Exclusion of all sensitive data
SYCLOPE Electronique does not collect any sensitive data about you. The following are considered sensitive data: racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, data relating to health or sexual orientation. If such information is communicated to us in any way, it will be deleted.
4. FOR WHAT PURPOSES DO WE USE YOUR DATA?
This section tells you the main purposes for which we use the data mentioned in section 3.
4.1 Operations necessary for the provision of products or services
- Management of subscriptions to our newsletters and/or e-mail alerts;
- Customer relations: a community manager is available by e-mail for any question or complaint;
- Realization of satisfaction surveys;
- Sending information on the modification or evolution of our products;
- Management of the exercise of your rights on your personal data, in the conditions envisaged in article 9;
- Verification of compliance with applicable legislation, our contracts and general conditions of use.
4.2 Opérations de marketing et de prospection commerciale relatives aux publications, produits et services de SYCLOPE Electronique
- Updating, enrichment and deduplication of your personal information in a dedicated database SYCLOPE Electronique;
- Sending information about our company, its publications and its activities;
- Sending marketing, advertising and promotional offers relating to our products and services by postal mail, e-mail, mobile notifications, on social networks or any other medium;
- Personalized loyalty or commercial prospecting actions;
- Setting up contests or other promotional operations;
- Collection of customer reviews;
- Elaboration of commercial statistics.
4.3 Purposes associated with depositing cookies on your browser
- Functioning and optimization of the navigation on our sites and applications
- Adaptation of the presentation of our sites and applications to the display preferences of your terminal (language used, display resolution, operating system, etc.) during your visits, according to the hardware and software for viewing or reading that your terminal has
- Memorization of information relating to a form that you have filled out on our site (registration or access to your account) or to products, services or information that you have chosen on our site (service subscribed to, content consulted, purchase made, etc…)
- Automatic connection to reserved or personal areas of our site, such as your account, thanks to identifiers or data that you have previously entrusted to us
- Provision of sharing tools on social networks
- Managing our platforms and performing internal technical operations in the context of problem solving, data analysis, testing, research, analysis, studies and surveys
- Implementation of security measures
- Quality measures to ensure that our content is displayed on your device.
- Traffic and audience measurement
- Establishment of statistics and volumes of frequentation and use of the various elements composing our site (sections and contents visited, path) in order to improve the interest and ergonomics of our services
- Counting the total number of advertisements displayed by us on our advertising spaces, classification and statistics
- Analysis of the audiences according to the results of the advertising campaigns
- Determination of interests and behaviors
- Improvement of customer/user knowledge for personalization purposes
- Personalization of advertisements on our sites and applications
- To adapt the advertising spaces to the display preferences of your terminal (identification of advertisements, establishment of statistics and volumes of frequentation and use of the various elements composing our site: sections and contents visited, itinerary) in order to improve the interest and the ergonomics of our services
- To adapt the advertisements displayed on your terminal when you browse our sites and applications to its technical characteristics (1), to your previous browsing choices (2), to your centers of interest and uses (3), to the data you have previously communicated to us (4), and, where applicable, to the geographical location data of your terminal (5)
- To recognize you in order to display personalized ads on social networks
- To measure the effectiveness of our advertising campaigns and service offerings.
5. HOW LONG DO WE KEEP YOUR DATA?
Your personal data is kept for a period of time in accordance with legal provisions or proportional to the purposes for which it was recorded. Certain retention periods are in line with SYCLOPE Electronique’s legitimate interests as specified in the introduction.
The retention periods vary depending on whether we have an ongoing contractual relationship with you (you are an active customer), whether we have had a contractual relationship with you in the past (you are an inactive customer) or whether we have never had a relationship of this type with you (you are a prospect). The data related to your navigation on our online services collected by the cookies that you have authorized have a specific retention period.
The table below mentions the main retention periods for your data.
| Data categories | Purposes | Shelf lives |
| Data relating to a prospect | ||
| Data set | Constitution and management of a file of prospects | 3 years from the date of collection of the data or the last contact from the prospect |
| Data related to an active client | ||
| Data set | Customer account management | For the duration of the contractual relationship |
| Data related to an inactive client | ||
| Identification and contact data – Newsletter subscribers | Sending information on the evolution of our publications and our offers | 3 years maximum from the date of unsubscription or the last contact from the customer |
| Data generated by cookies | ||
| Data related to your navigation on our services
online |
Operation and optimization of services
Traffic measurements. Personalization of content and advertising |
13 months maximum |
| Assumed data | ||
| Data relating to your supposed uses and interests | Sending information and offers that are supposed to correspond to your interests and uses | Annual update |
6. WHO MAY HAVE ACCESS TO THE DATA WE COLLECT?
6.1 Access to data within SYCLOPE Electronique
Are likely to have access to some of your data: Employees of the administrative, accounting and management control, IT, community management and marketing & sales departments.
Access to your data is based on individual and limited access authorizations. The personnel who can access personal data are subject to a confidentiality obligation (by a nominal and personal commitment of confidentiality).
6.2 Data transmission
The following may have access to some of your data:
- Subcontractors
They provide services on our behalf, including:
- Management of telephone calls, sending of postal or digital mail
- Personalization of the contents of the sites and mobile applications
- Carrying out maintenance operations and technical developments
- Collection of customer reviews
- Provision of analytical solutions or audience measurement statistics
The access of our subcontractors to your data is done on the basis of signed contracts mentioning their obligations regarding the protection of data security and confidentiality.
- Social network platforms
The use of social networks to interact with our sites and applications (in particular the “share” buttons on Facebook, Twitter and Google+) is likely to result in data exchanges between SYCLOPE Electronique and these social networks. We therefore invite you to consult the personal data management policies of the various social networks to find out about the collection and processing of your data.
- Police, judicial or administrative authorities
When we are legally required to do so or in order to guarantee the rights, property and safety of SYCLOPE Electronique.
7. IS YOUR DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION?
We store your personal data in France. In all cases, we ensure that the processing is carried out in accordance with this privacy policy and that it is framed by the European Commission’s standard contractual clauses, which ensure an adequate level of protection of the privacy and fundamental rights of individuals.
8. HOW IS YOUR DATA PROTECTED?
As a data controller, we implement appropriate technical and organizational measures in accordance with applicable legal provisions to protect your personal data against alteration, accidental or unlawful loss, use, disclosure or unauthorized access.
9. WHAT ARE YOUR RIGHTS?
9.1 Your rights to access your personal data
You have the right to access your personal data and to request that they be corrected, completed or updated. You may also request the deletion of your data or object to their processing, provided that you have a legitimate reason.
You can ask to exercise your right to data portability, i.e. the right to receive the personal data you have provided us with in a structured, commonly used format and the right to transmit this data to another controller.
Finally, you can formulate directives concerning the conservation, deletion and communication of your personal data after your death.
You may exercise your rights by contacting the Data Protection Officer at SYCLOPE Electronique Rue du Bruscos, 64230 SAUVAGNON or by e-mail: syclope@syclope.fr
Before responding to your request, we may verify your identity and/or ask you to provide more information to respond to your request. We will endeavor to respond to your request within a reasonable time and, in any event, within the time limits set by law.
In the event of an unsatisfactory response, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).
9.2 Your rights to object to commercial solicitations
We may use your contact information for marketing purposes in accordance with applicable law and the terms of this Privacy Policy. You may object to such solicitations at any time, depending on the communication channel we use to send them to you.
- Commercial solicitations by electronic means (e-mail)
We comply with the rules of article L.34-5 of the French Post and Electronic Communications Code, which provides for the prior and express collection of your consent for the sending of commercial prospecting by electronic means (e-mail, push notifications or SMS).
However, your express prior consent is not required when you are already a customer of SYCLOPE Electronique and the purpose of our solicitation is to offer you products or services similar to those we already provide.
In all cases, you always have the option of objecting to receiving such solicitations by clicking on the unsubscribe link provided in each e-mail.
- Commercial solicitations on mobile applications
When you first open SYCLOPE Electronique’s mobile applications on your smartphone or tablet, you can give permission to receive mobile or “push” notifications. These notifications allow us to communicate editorial content to you (news alerts, content highlighted by the editorial staff), and may, from time to time, be used for commercial offers. You can deactivate these notifications at any time in the settings of your smartphone.
9.3 Your rights to accept and manage cookies
The registration of a cookie on your navigation terminal is subject to your will. You can change your choices at any time regarding the acceptance or refusal of cookies placed on your terminal, either on your browser or online with different operators.
In order to manage cookies in accordance with your wishes, we invite you to configure your browser taking into account the purpose of the cookies.
How to exercise your choices?
- Make your choices on your browser
- Browser settings
You can set your browser software either to offer you the option of accepting or refusing cookies from time to time, before a cookie is likely to be saved, or to systematically accept or refuse the saving of cookies in your terminal.
We warn you that any setting on your browser software concerning the refusal of technical and functional cookies may alter your browsing comfort on our websites, or even prevent the use of some of our services requiring the use of these same cookies.
If necessary, we decline all responsibility for the consequences linked to the degraded functioning of our Internet sites and our services resulting from the impossibility for us to record or consult the cookies necessary for their functioning and which you would have refused or deleted.
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.
- Microsoft Internet Explorer http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
- Microsoft Edge https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
- Google Chrome http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- Mozilla Firefox http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
- Opera http://help.opera.com/Windows/10.20/fr/cookies.html
- Cookies Flash de Adobe Flash Player
Adobe Flash Player is a computer application that allows the rapid development of dynamic content using the Flash computer language. Flash (and applications of the same type) memorizes the settings, preferences and use of this content through a technology similar to cookies. However, Adobe Flash Player manages this information and your choices through a different interface than that provided by your browser.
Insofar as your terminal is likely to view content developed with the Flash language, we invite you to access your Flash cookie management tools directly from the http://www.adobe.com/fr website.
- « Do not track »
You can also set your browser to send a code telling websites that you do not want to be tracked (“Do not track” option).
- Microsoft Internet Explorer http://windows.microsoft.com/fr-fr/internet-explorer/use-tracking-protection#ie=ie-11
- Google Chrome https://support.google.com/chrome/answer/114836?
- Mozilla Firefox https://support.mozilla.org/fr/kb/comment-activer-option-ne-pas-pister
- Opera http://help.opera.com/Windows/12.10/fr/notrack.html
- Make your choices online
- For traffic measurement and analytical cookies
Analytical cookies allow us to obtain anonymous statistics on the number of visitors to our site in order to optimize it and detect any malfunctions. They are deposited on our sites and applications by the companies Google Analytics, Facebook.
If you do not want our sites and services to record cookies in your browser for audience measurement purposes, you can click on the following links where you will find additional information:
- Cookies Google Analytics https://tools.google.com/dlpage/gaoptout
- For “Social Network” cookies
We use the LinkedIn buttons. To manage your data on Linkedin: https://www.linkedin.com/legal/cookie-policy
Deactivating these cookies prevents any interaction with social networks.
